Shipping Policy

Last Updated: 29-Jan-2024

Thank you for shopping at Rocket Diapers! This Shipping Policy outlines our shipping procedures for orders placed on www.rocketdiapers.com. If you have any questions or concerns regarding the shipping of your order, don't hesitate to get in touch with us at Info@rocketdiapers.com.

Shipping Locations:

We currently offer shipping services across Pakistan. Regardless of your location within the country, we are committed to delivering your Rocket Diapers products promptly.

Shipping Charges:

- For orders valued below PKR 1500, a standard shipping fee will be applied.
- Orders with a total value equal to or above PKR 1500 are eligible for free shipping.

Order Processing Time:

- The processing time for orders is typically 1 to 2 working days. Please note that this processing time is separate from the estimated delivery time.

Estimated Delivery Time:

- Once your order has been processed or dispatched it will not modified, the estimated delivery time may vary based on your location and the courier service. Please expect delivery within 3 to 4 Business days.

Order Tracking:

- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the status and location of your package.

Delivery Delays:

- While we strive to ensure timely deliveries, external factors such as unforeseen weather conditions, public holidays, or other circumstances beyond our control may cause delays. We appreciate your understanding in such situations.

Shipping Address Accuracy:

- Please ensure your shipping address is accurate and complete to avoid delivery issues. Rocket Diapers is not responsible for packages delivered to incorrect addresses provided by the customer.

Order Modifications:

- Once an order is placed, modifications such as changes to the shipping address or product additions cannot be made. Please double-check your order before confirming your purchase.

Contact Information:

If you have any questions, or concerns, or require assistance with your order, please reach out to our support team at Info@rocketdiapers.com. We are here to help and ensure your shopping experience with Rocket Diapers is a delightful one.

Thank you for choosing Rocket Diapers for your baby's needs. We appreciate your trust and support!